Cancellation Policy: Please e-mail me (drwinacupuncture@gmail.com) or contact 0211793736 to cancel or reschedule your appointments.

We kindly request that you provide a minimum of 12 hours’ notice for any cancellations or changes to your appointment time, so we can rearrange the new availability to waitlisted patients who are in need of treatment. Thank you for your understanding.

If you have an urgent inquiry or you are unable find any availabilities online, give us a call on 0211793736 and we will help you find a time slot. Last-minute bookings may not always be available given high patient demand, so we recommend booking ahead of time.

For ACC injuries: Our practitioners are registered ACC treatment providers and can offer treatment under an existing ACC claim. In those cases, the patient should first obtain an ACC claim from a healthcare provider. Your family doctor GP/Physiotherapist/Osteopath can open an injury claim for you. If you are unsure of your coverage, contact us and we can check for you.